Training days


Our training days are an important step before voluntering for FRU. They introduce you to the relevant law and tribunal procedure, as well as explaining how FRU works.

You must take out your first case within one year of attending a training day.

Remote Training during Covid

During the pandemic, FRU has been training volunteers remotely. We ran two set of remote Training Days in 2020 and will run two in 2021. Numbers were kept low, because of the significant reduction in available cases.

Future Training Days

We are pleased to announce that we will be running training sessions in October.

Social Security: 18th - 22nd October 2021
Booking will open on Thursday morning, 7th October
Booking will close on Thursday 14th October

Employment: 25th - 29th October 2021
Booking will open on Friday morning, 8th October
Booking will close Thursday 21st October

When booking opens you can sign up via our website.

The training will take place via Zoom on Monday, Tuesday and Wednesday, Thursday and Friday. Each day there will be one session, starting at 6.30pm and lasting about an hour.

Each session will be a webinar in which a speaker will present information about the law and tribunal procedure and will also answer questions from the participants. You will also be sent some supplementary material. We do not expect that people will need to do substantial self-study outside the timetabled sessions.

We do expect participants to attend all the sessions if possible, but will also provide video recordings for a limited period of time so that, if you do have to miss a session, you can catch up. You should not book on the training unless you are confident you will be able to attend at least three of the five sessions live. We will consider exceptions on a limited case by case basis, but, in general, anyone who does not meet this level of attendance will not be considered to have completed the training.

At the moment, the FRU office remains closed and we continue to work remotely. We expect the office to open on 22nd November. This will be on a limited, appointment only basis; much work / supervision will continue remotely.  

Although new cases are coming through, neither referrals or our ability to supervise cases have returned to pre-Covid levels. This means that the number of places available on our training will remain low for now. We don't want to provide places if there is no realistic prospect of volunteering with us. Our aim is to ensure that anyone who attends the training and passes the test will have a reasonable opportunity to take on a case.

We expect to run more training in 2022 and hope we will able to increase numbers then. But much will depend on the developing situation. Our priority is to help as many people as we can, while keeping our staff, volunteers and clients safe.


Once booking is open, go to FRUOnline, our online booking system. There is a £50 fee to attend.

Before booking, please check that you are eligible to volunteer.

Unless you have already registered as a user on FRUOnline, you will need to register as part of the booking process. Note that registering to receive emails about future training days is not the same as registering on FRUOnline.

If when attempting to book, you receive the message "invalid email address" you have probably already registered. Click on "Forgotten Password" to recover your login details.

You can cancel your training day booking through your FRUOnline account. You will receive a refund. You will be charged a £5 cancellation fee (because of the work involved in processing the cancellation and bank charges). We do not provide refunds for cancellations received less than 48 hours before the training day.

When places on a training day are cancelled, they become available again automatically. If a training day is fully booked it is worth checking the website again later.

Religious Adjustments

Those who are unable, for religious reasons, to attend our training should send an email telling us why they are unable to attend the training day and which area of law they wish to train in.  Please fill in the email form on the contact us page.

Training Day Mailing List

To sign up for email notification once training dates have been announced, please enter your details here