Staff Vacancies

Admin Support Officer -

Fixed Term to August 2023 with possibility of extension

FRU provides representation in social entitlement and employment tribunals for people who can’t afford lawyers. We represent approximately 500 clients annually in tribunals across London and the South East.

Most of our work is done by approximately 300 volunteers, generally law students on the Bar Course or the Legal Practice Course/SQE. They are supervised by our legal officers.

We are a small, hard-working team looking for someone with a friendly and positive attitude to join us at our vibrant central London office. You will need enthusiasm and highly developed interpersonal skills as you will be the first point of contact with clients and volunteers in this exciting role. You will have a genuine interest in providing our clients and volunteers with an exceptional level of service, as clients in particular often approach us about stressful issues. Reception experience is advantageous but not-essential.

You will also be responsible for processing cases referred to us from across London and the South East, managing case files and incoming and outgoing post. Previous experience with Salesforce or another client database is useful but not-essential.

As a member of a small team you will need to be flexible and able to make good decisions about when to follow guidance and when to ask a colleague. This post might suit someone who is looking for experience in a legal environment (but you won’t be involved in giving legal advice), or a charity. 

At FRU we are passionate about equal opportunities and welcome applicants from diverse backgrounds.

Salary: £25,029 per year.

Interviews will be held on Monday 13th June 2022 (and Tuesday 14th if required).

The closing date for applications is 9.00 a.m. Monday 6th June 2022.

For further details and to apply please download the forms below.



If you wish to become a volunteer representative, please visit the Volunteer page to see if you are eligible, how to apply and the training procedure.